SyncDepo Terms of Service
Last updated: December 07, 2025
These Terms of Service (the “Terms”) govern your use of the SyncDepo website, desktop applications, and associated services (collectively, the “Services”). By creating an account or otherwise accessing the Services, you agree to be bound by these Terms.
1. Eligibility & Accounts
You must be at least 18 years old and able to form a binding contract to use the Services. You are responsible for maintaining the accuracy of your account information and the confidentiality of your login credentials. You agree to notify SyncDepo immediately of any unauthorized use of your account.
2. Use of the Services
SyncDepo provides software for synchronizing legal deposition transcripts and video. You agree to use the Services only for lawful purposes and in accordance with applicable professional obligations. You may not reverse engineer, decompile, or otherwise attempt to access the Services’ source code, nor may you abuse or interfere with the infrastructure that powers the Services.
3. Pricing & Billing
SyncDepo uses a usage-based pricing model. Hours purchased are non-transferable and non-refundable except as required by law. Charges are processed through our PCI-compliant payment partners. You authorize SyncDepo to charge the payment method on file for all purchased hours and applicable taxes.
4. Client Materials
You retain ownership of all transcripts, video, and other materials you upload (“Client Materials”). You grant SyncDepo a limited license to host, process, and transmit Client Materials solely for the purpose of providing the Services. You represent that you have all rights necessary to upload and process the Client Materials.
5. Data Security & Privacy
SyncDepo maintains administrative, technical, and physical safeguards designed to protect Client Materials and account information. Additional details appear in our Privacy Policy.
6. Service Availability & Support
We strive to keep the Services available at all times, but occasional downtime may occur for maintenance or unforeseen issues. SyncDepo provides support via email at support@syncdepo.com.
7. Suspension & Termination
We may suspend or terminate your access to the Services if you violate these Terms or engage in conduct that harms SyncDepo, our customers, or third parties. You may discontinue use of the Services at any time by deleting your account. Upon termination we may delete your Client Materials from our systems subject to applicable law.
8. Disclaimers & Limitation of Liability
The Services are provided on an “as is” and “as available” basis without warranties of any kind. To the fullest extent permitted by law, SyncDepo disclaims all implied warranties and will not be liable for any indirect, incidental, special, consequential, or punitive damages. SyncDepo’s total liability for any claim related to the Services will not exceed the amounts you paid in the twelve (12) months preceding the event giving rise to the claim.
9. Changes to these Terms
We may update these Terms from time to time. Material changes will be announced via the website or email. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
10. Contact
Questions about these Terms can be directed to support@syncdepo.com.